Overseas Medical Insurance for Canadian ExPats Teaching Abroad

Medical Claims for Viator Ex-Pat Medical Insurance

ETFS is the administrator for the Viator family of products

At ETFS, we understand that when a medical emergency happens, the comfort that comes with peace of mind is often key to a rapid and successful recovery. To provide the best possible service to our customers, etfs uses Global Excel Management, a wholly owned subsidiary, to provide full assistance during an emergency situation. Global Excel offers a toll free multilingual response available 24 hours a day, 365 days a year. An experienced and professional team of case managers and registered nurses, headed by the medical director, will quickly arrange and monitor treatment, while providing support to the patient and family. Whenever necessary, Global Excel will also organize evacuation back to the patient’s province or territory of residence or to the nearest qualified medical facility.

Personalized service doesn’t end with the case management process. With ETFS’ commitment to excellence, prompt claim settlement is just as important, so to minimize paperwork and inconvenience, Global Excel arranges direct payment, whenever possible, with participating hospitals, physicians, and other providers.

You can contact one of our customer service representatives to report a medical emergency, to find out how to claim, to get answers to your questions and to check the status of your claim – the first person you speak with will be able to assist you.

Just call the toll free 24-hour assistance number on the back of your insurance ID card.

If you decide that this is the coverage for you and you apply by forms provided on our website Footprints will receive a referral fee paid to them by Carey Alden! Thanks for helping support our efforts to ensure you get the best possible information and the best possible services.